Jennifer brought comprehensive Population Health and managed healthcare experience to her role as Senior Analyst with Chilmark Research (NB: she is no longer with CR, having returned to a new role at Optum). Immediately prior to this role, Jennifer was National Senior Director, Clinical Quality and Stars for Optum/UnitedHealthGroup. Throughout her career, Jennifer performed at an “Exceeds” level in various key functions of population health and care management, including Operations, Account Management, Sales, Reporting, Market Management, and Product Development/Management. She started her career as an RN in surgical intensive care and has worked the past twenty-five years across the continuum of clinical care management including leveraging Population Health strategies to ensure appropriate interventions in Utilization and Case Management, Chronic and Complex Condition Management, Consumer Engagement and Incentives, Stars and RAF, Nurseline and Advocacy, Behavioral Health, Wellness, Reporting and Analysis. Jennifer has a Bachelor’s degree in Nursing (BSN) from The Pennsylvania State University and a Master’s degree in Public Policy & Management (MPM), with a concentration in Information Systems, from Carnegie Mellon. She is certified as a Managed Health Professional (MHP) through what is now America’s Health Insurance Plans (AHIP) and completed additional coursework in Legal/Governance of Healthplans. Both education and experience have provided Jennifer with strong foundational knowledge of the insurance industry, health policy, and health plan operations, including value-based care and Commercial, Medicare, and Medicaid regulatory challenges. She also has achieved 2015 Certification from PMI for Associate Project Management (CAPM).